August 31, 2020

What are your thoughts about the auto industry and COVID-19?
I’ve been in the industry for the lion’s share of my career. No one has seen anything like COVID-19 before. It has been an unforeseeably trying time and has changed us in a way that I think is forever. Many of us expected to see a move away from traditional brick and mortar stores towards more digital engagement on what we thought was a horizon of 12 or 15 years. This pandemic and the absence of a vaccine during this Carmageddon has forced us to leap forward three or four years into that future as we wait for a vaccine to feel truly safe.